Case Study
CyPHR – Cygenex Personalized Health Response
AI-powered platform delivering personalized, easy-to-understand health responses based on genetic report data.
The Challenges
What needed to be solved
Cygenex needed a better way to help patients understand complex genetic report findings without overwhelming them with technical language.
The existing experience made it difficult for users to quickly access relevant insights, and there was no scalable way to provide personalized explanations across a growing volume of report data.
The Solutions
What we built
We designed and developed a personalized health response platform that combines a conversational interface with AI-assisted retrieval.
The system uses structured data sources and report context to generate clear, user-friendly responses tailored to each patient’s report. The experience was designed to feel simple, trustworthy, and informative while supporting future scalability.
Tech Stack
- Power Pages
- Microsoft Copilot Studio
- Power Automate
- Azure Blob Storage
- Azure-based AI and data services
Key Features
- Personalized patient-facing response experience
- Multi-turn conversational interaction
- AI-assisted interpretation of report content
- Scalable workflow for future report expansion
Results
Impact delivered
- Improved clarity and accessibility of report information
- Created a more intuitive patient experience
- Reduced friction in accessing relevant genetic insights
- Established a scalable foundation for future AI-driven features
Screenshots
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